About Us
Who We Are
Full Access High Desert is a 501(c)(3) nonprofit organization providing services to approximately 400 adults with intellectual and developmental disabilities. We serve Crook, Deschutes, Jefferson and Lake counties. Full Access High Desert is a spin-off of Full Access, which opened in 2002. In 2015 the Full Access Board and agency leadership decided to separate into two brokerages with the goal of providing better customer service with region specific focus. Full Access High Desert is governed by a board of directors primarily comprised of people with I/DD and their family members.
We work to assist individuals with navigating and connecting to support services. We are the link between goals and the resources needed to achieve those goals. We offer self-directed, person-centered services so individuals can access in-home support services.
Our Team Members
Heather Hopkins-Slechta
Executive Director
Mia Swanson
Assistant Director
Francie Bennett
Finance/Admin Team Manager
Aura Carr
Lead Personal Agent
Lisa Laing
Data Entry Specialist
Amie Filben
Administrative Assistant
John Livingston
Personal Agent/Community Engagement
Katie King
ONA Assessment Specialist
Jordan Hymer
Quality Assurance Specialist/ONA Assessor
Neta Alon-Bruce
Direct Referral Coordinator/Personal Agent
Judy Williams
Personal Agent
Zabrina Childers
Personal Agent
Mary McClure
Personal Agent
Cassandra Chapman
Personal Agent
Kayla Struck
Personal Agent
Stacey Koch
Personal Agent
Angela Davis
Personal Agent
David Warren
Personal Agent
Westin Webre
Personal Agent
Liz Woodfin
Personal Agent
Jen Michelson
Personal Agent
Heather Hopkins-Slechta
Executive Director
Mia Swanson
Assistant Director
Francie Bennett
Finance/Admin Team Manager
Aura Carr
Lead Personal Agent
Throughout her career, Aura has developed expertise in person-centered services, including specialized support for individuals on the autism spectrum. Her experience spans direct support, service coordination, leadership, and operations.
As Lead Personal Agent at Full Access High Desert, Aura provides leadership and mentorship to her team while overseeing key operational functions. She supports a select caseload of individuals and families, coordinates projects and process improvements, manages staff training and development, and oversees the organization’s IT systems. She is passionate about building strong teams, creating effective systems, and ensuring high-quality services that help individuals achieve their goals and live fulfilling lives.
Outside of work, Aura enjoys spending time with her two children or traveling with her sweet heart to new places.
Lisa Laing
Data Entry Specialist
Amie Filben
Administrative Assistant
Amie enjoys animals and has four cats, two dogs, five lizards and two frogs.
She is excited to work for Full Access High Desert and learn new skills and meet wonderful new people.
John Livingston
Personal Agent/Community Engagement
Katie King
ONA Assessment Specialist
Jordan Hymer
Quality Assurance Specialist/ONA Assessor
Neta Alon-Bruce
Direct Referral Coordinator/Personal Agent
Judy Williams
Personal Agent
Zabrina Childers
Personal Agent
Mary McClure
Personal Agent
Cassandra Chapman
Personal Agent
Cassandra has extensive experience in human services, including roles as a Branch Manager for a local I/DD provider agency, Program Manager for Supported Living homes, and Services Coordinator for the Jefferson County Developmental Disabilities Program. She is known for her compassionate leadership, strong advocacy, and commitment to helping others thrive.
Passionate about supporting individuals experiencing homelessness, Cassandra works to develop community-based solutions for people with limited resources and support systems. She is a dedicated advocate for those she serves in Jefferson County, collaborating with community partners to increase access to opportunities, promote inclusion, and ensure individuals are seen, valued, and connected within their communities.
A proud mother of four children and grandmother of four grandchildren, Cassandra enjoys traveling, reading, fishing, gardening, and spending time outdoors with her family. Her lifelong commitment to service and community continues to guide both her professional and personal endeavors.
Kayla Struck
Personal Agent
Stacey Koch
Personal Agent
Angela Davis
Personal Agent
David Warren
Personal Agent
Westin Webre
Personal Agent
Liz Woodfin
Personal Agent
In 2022, Liz joined Full Access High Desert as a Personal Agent. She briefly stepped away to take on a leadership opportunity at NeighborImpact, expanding her understanding of non-profit systems-level work, governance, and resource navigation, before returning to Full Access to continue her commitment to person-directed planning and disability advocacy. Liz currently serves as Chair of the City of Bend Accessibility Advisory Committee. She is known for her grounded presence, collaborative approach, and belief that every day is an opportunity to learn something new. Outside of work, she enjoys traveling, spending time with her family, and thrifting. She is super excited to return to the FAHD team!
Jen Michelson
Personal Agent
Known for her practical, solution-focused approach, Jen is passionate about helping individuals discover new opportunities, explore interests and experiences they may not have previously considered, and build lives that reflect their unique goals and preferences. She values collaboration with families and works to promote autonomy, self-determination, and meaningful community involvement through person-centered planning and support.
A longtime Central Oregon resident, Jen has called Bend home since she was seven years old and has a deep appreciation for the community and natural beauty of the region. Her local knowledge and strong community connections help her support individuals and families throughout Deschutes County.
Outside of work, Jen enjoys spending time with her family, including her two sons, husband, and beloved pets. When the weather is nice, you can often find her exploring Central Oregon’s hidden gems, kayaking, geocaching, tending her flower garden, or rock hounding. On rainy weekends, she enjoys painting and taking on creative craft projects—whether they get finished or not.
Our Board of Directors
Michael
Board of Directors Member
Nick
Board of Directors Member
Michele
Board of Directors Member
Max
Board of Directors Member
Sam
Board of Directors Member
Allison
Board of Directors Member
Jeannie
Board of Directors Member
Michael
Board of Directors Member
With an MA in Political Science and certification as both an Apple and Google Educator, Michael’s career spans international education and digital innovation. His experience includes teaching in prestigious international schools across Asia, where he specialized in technology integration and educational design.
Currently based in Bend, Oregon, Michael works as a Professional Development Instructor while providing consultancy services in web design, technical writing, and digital content creation. His unique combination of educational expertise and technical skills makes him a valuable asset in both teaching and advocacy communities.
Nick
Board of Directors Member
Michele
Board of Directors Member
Max
Board of Directors Member
Sam
Board of Directors Member
Allison
Board of Directors Member
Professionally, Allison has over 25 years of experience with mission-driven nonprofits. As the founder of Aspen Wave Strategies, she partners with nonprofits to bridge what is possible with what is practical. Allison has a master’s in public administration from Seattle University and a bachelor’s degree in health promotion and education from Oregon State University.
After two decades living in Seattle and Denver, Allison is back in Oregon, enjoying the Central Oregon seasons, exploring the outdoors, shuttling her teens, walking her dog, reading, and spending time with family and friends.
Jeannie
Board of Directors Member
As the mother of a son with autism and intellectual disabilities, Jeannie’s personal experiences inspired a lifelong commitment to advocacy. She transitioned from nursing to special education, coordinated California’s pilot WorkAbility I transition program, and dedicated her career to helping students with disabilities achieve greater independence.
Today, Jeannie and her husband, Tom, enjoy living in Sisters, Oregon, where they spend time with their son, garden, and enjoy life in Central Oregon.
Beth Rixe Service Center
In the past, people with developmental disabilities were treated terribly and isolated in large institutions, separating them from families who loved them. It is not that way anymore and it was never that way for Beth Rixe. Our building is a reminder of the beautiful life Beth lived and the importance of self-determination and person-centered support services.
We are proud Oregon is a national leader in keeping families connected, involved and together. Full Access High Desert is a major force in Central Oregon providing the necessary services to give people with developmental and intellectual disabilities the opportunities they have always wanted. Individuals with I/DD are now able to work, socialize, and integrate in the community. We dedicate our building and express our gratitude to Beth Rixe for setting the example of what it means to live a self-directed life in pursuit of her dreams.